Your techs are under a sink, not by the phone. An AI voice agent answers on the first ring, triages the emergency, and captures the job details you need to dispatch.
An AI receptionist for a plumbing company is an AI voice agent that answers inbound calls on your business line, identifies whether the caller has an emergency or a routine job, collects the address, issue, and contact details, books or requests an appointment, and sends a written summary to your team. It runs 24 hours a day, including nights and weekends.
A plumber on a job cannot answer a ringing phone, so the next caller reaches voicemail and dials another company.
Burst pipes and backed-up sewer lines are called in at night. Whoever answers first gets the job.
Half-written notes and callbacks with no address slow dispatch and cost a truck roll.
Lead capture, appointment support, FAQ handling, and missed-call recovery, configured for your business.
The agent asks whether water is actively running or shut off, captures the address, and flags the call as urgent so your on-call tech is notified immediately.
Name, phone number, service address, fixture or system involved, and a description of the problem are captured the same way on every call.
Routine jobs are booked into an available service window or handed to your scheduler as a ready-to-confirm request.
Service-area coverage, call-out policy, hours, and general pricing approach are answered from what you tell us during setup.
Calls that come in while your line is busy or after hours are still answered and logged instead of disappearing into voicemail.
Nights, weekends, and holidays are handled the same way as a Tuesday morning. The AI receptionist answers, determines urgency, and either books the next available window or alerts your on-call technician with the caller's details, so an after-hours emergency does not go to a competitor.
When a caller needs a person — a complex commercial job, an upset customer, or a question outside the agent's scope — the call is escalated. Depending on your setup, the agent transfers the caller to your team or captures the full details and sends an immediate summary so a human can call back quickly.
Slide the numbers to match your business and see the answer instantly.
Estimated revenue lost
$9,750
per month
$117,000
per year
That's about 65 missed calls every month your AI receptionist could be answering.
Yes. During setup you define what counts as an emergency for your company — active flooding, no water, sewage backup — and the agent asks the qualifying questions on the call. Urgent calls are flagged and routed to your on-call process immediately, while routine jobs go into normal scheduling.
It shares only what you approve, such as your diagnostic fee, service-call policy, or general price ranges. Firm quotes for a specific job stay with your team, and the agent captures the details they need to price it accurately.
Yes. You can forward your existing business number to the AI line, so the number on your trucks, website, and listings stays exactly the same. A new dedicated number is also available if you would rather track the AI line separately.
Book a 15-minute consultation, or call the test line and speak with an AI receptionist yourself.
